superbet71 Privacy Policy

superbet71 is a trusted online casino and betting platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") explains what information we collect when you visit the superbet71.cam website, register, or use our services, how that information is processed, and what steps we take to protect your privacy.

This policy applies to all services on superbet71.cam, the mobile version, and related digital products. Please read this policy carefully before using our platform. Continued use of our services will be taken as your agreement to the terms of this policy.

This policy should be read alongside our Terms and Conditions and Responsible Gaming Guidelines.

superbet71 collects two types of information — personal information that you provide directly, and technical information collected automatically.

2.1 Personal Information Provided Directly

During registration or account management you may provide the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Password and security questions
• Payment information: bKash, Nagad, Rocket, or Upay account details
• Identity document information (national ID card or passport) — when identity verification is required
• Address information — for financial transaction verification

2.2 Technical Information Collected Automatically

When you use our platform, the following information may be collected automatically:

• IP address and device identifier
• Browser type and version, operating system
• Site usage patterns, pages visited, and click data
• Session duration and frequency
• Information collected through cookies and similar tracking technologies
• Transaction history — records of deposits, withdrawals, and gaming activity

2.3 Information Received from Third Parties

In some cases we may receive limited information from identity verification services or payment providers. Such information is used solely for account verification and security purposes.

superbet71 uses collected information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating and managing your account
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, Upay)
• Providing customer support — via 24/7 live chat in Bengali
• Identifying and resolving technical issues
• Customising services according to your preferences

3.2 Security and Fraud Prevention

• Detecting unauthorised account access and fraud
• Ensuring age verification (for users aged 21 and above only)
• Anti-money laundering measures (AML compliance)
• Ensuring cybersecurity

3.3 Communication and Marketing

• Sending important account-related notifications
• Informing you of promotional offers and bonus details subject to your consent
• Notifying you of policy changes

3.4 Responsible Gaming

We analyse your gaming activity data to identify problematic gaming behaviour and provide support where needed. Visit our Responsible Gaming page to learn more.

superbet71 applies industry-standard technical and organisational measures to protect your personal information.

4.1 Security Measures

• SSL (Secure Socket Layer) encryption — data transmission is fully encrypted
• AES-256 encryption — for the protection of stored data
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Limited access policy — data access restricted to authorised staff only
• Firewall and intrusion detection systems

4.2 Data Retention Period

We retain your personal information only for as long as it is necessary for service delivery or legal obligations. Even after an account is closed, transaction records may be retained for a specified period in accordance with applicable legal requirements.

4.3 Data Breach Notification

If a data breach occurs and it affects your personal information, we will notify the relevant users as soon as possible and take the necessary remedial steps.

superbet71 does not sell or rent your personal information to third parties. However, limited information may be shared in the following circumstances:

5.1 Service Provider Partners

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, game software providers, and technical support. These partners are required to use the information solely for the purpose of providing the specified service.

5.2 Legal Obligations

We may be required to disclose information under a court order, a lawful request from an investigating authority, or applicable law.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances you will be notified in advance and the protections of this policy will continue to apply.

5.4 With Consent

Except for the situations above, we do not share your information with third parties without your explicit consent.

Cookies and similar tracking technologies are used on the superbet71 website. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Essential for the core functionality of the site — login sessions, security verification.
• Functionality cookies: Remember your preferences, language, and settings.
• Analytics cookies: Collect anonymous statistics to understand how the site is used.
• Security cookies: Help with fraud detection and account protection.

6.2 Cookie Controls

You can block or delete cookies from your browser settings. However, disabling essential cookies may affect some functionality of the site.

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to correct inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to data portability: The right to receive your information in a structured, commonly used format.
• Right to object: The right to object to your information being used for marketing purposes.
• Right to withdraw consent: The right to withdraw consent you have given at any time.

To exercise these rights, contact us at: [email protected] — we will respond as soon as possible.

superbet71 is strictly a platform for users aged 21 or above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that information about a minor has been collected, we will immediately delete that information and close the relevant account.

If a parent or guardian suspects that their child has registered on our platform, please contact [email protected] immediately.

Some of our service providers or servers may be located in other countries. For such international data transfers we ensure that adequate data protection measures are in place in the destination country. We use Standard Contractual Clauses (SCC) and other recognised safeguards for data transfers.

superbet71 may periodically update this privacy policy as needed. For any significant changes we will publish a notice on the site and/or send a notification to the registered email address. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

The "Last updated" date shown at the top of the policy always indicates the date of the most recent revision.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live chat: 24/7 support available in Bengali

We aim to respond to your request or complaint as soon as possible after receiving it, and generally within 30 (thirty) business days.